FX & Currency Policy

FX & Currency Exchange Policy
PassCash
Effective Date: February 9, 2026


1. Purpose

The purpose of this Foreign Exchange (FX) and Currency Policy is to explain how PassCash facilitates currency conversion and exchange services in a transparent, fair, and secure manner. This policy ensures clarity for users while supporting regulatory compliance and financial integrity across all supported currencies.


2. Scope

This policy applies to:

  • Individual users
  • Merchants
  • Agents
  • Developers using PassCash APIs
  • All currency-related services offered on the PassCash platform

It covers wallet balances, currency conversion, peer-to-peer exchange, escrow-based exchanges, cashouts, and merchant settlements.


3. Supported Currencies

PassCash supports multiple local and international currencies, including Caribbean and U.S. currencies. Supported currencies may be added, removed, or updated based on operational, regulatory, or market considerations.

Currency availability may vary by user location, account type, and verification level.


4. Exchange Rates

Exchange rates on PassCash are determined using one or more of the following:

  • Market reference rates
  • Liquidity availability
  • Platform-defined spreads
  • Peer-to-peer exchange pricing where applicable

Rates may differ from publicly advertised rates due to market conditions, fees, or timing of execution.


5. Currency Conversion Methods

PassCash offers currency exchange through:

  • Instant system-based conversion
  • User-to-user exchange facilitated through secure escrow
  • Agent-assisted exchange where available

All conversions are subject to availability, limits, and compliance checks.


6. Fees and Charges

FX-related fees may include:

  • Conversion fees
  • Platform service fees
  • Agent service fees (where applicable)

All applicable fees and rates are clearly displayed to users before confirmation of any exchange or conversion.


7. Timing and Rate Locking

  • Exchange rates may be locked at the time of confirmation or execution, depending on the transaction type.
  • Delays caused by compliance checks, liquidity availability, or system processing may affect final rates.
  • PassCash is not responsible for market fluctuations occurring after a transaction has been confirmed.


8. Limits and Restrictions

Currency exchange activities are subject to:

  • Daily, weekly, or monthly limits
  • User verification and risk level
  • Regulatory requirements
  • Liquidity availability

Limits may differ for individuals, merchants, and agents.


9. Compliance and Monitoring

All FX transactions are monitored in accordance with:

  • Anti-Money Laundering (AML) regulations
  • Counter-Financing of Terrorism (CFT) requirements
  • Know Your Customer (KYC) standards

PassCash reserves the right to delay, suspend, or reverse transactions where required by law or compliance obligations.


10. Errors and Disputes

If an exchange error occurs due to a system issue:

  • PassCash will investigate promptly
  • Corrections will be made where appropriate
  • Users will be notified of outcomes

Disputes related to FX transactions must be reported within a reasonable timeframe.


11. User Responsibilities

Users are responsible for:

  • Reviewing exchange rates and fees before confirming transactions
  • Ensuring transaction details are accurate
  • Understanding that FX rates fluctuate and are not guaranteed outside confirmed transactions


12. Changes to This Policy

PassCash may update this FX & Currency Policy at any time to reflect changes in market conditions, regulations, or business operations. Updated versions will be made available on the PassCash website.


13. Contact and Support

For questions regarding currency exchange or FX transactions, users may contact PassCash Support through official communication channels.

FX & Currency Policy | PassCash